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| Looking for superior maintenance services? Take a look at our Maintenance Advantage Plan. Our customers enjoy superior service and significant savings over other providers. |
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MSG provides service coverage from Avaya , Nortel, Cisco, Nec to Vtech. MSG expertise extends even to providing phenomenal consulting on upgrade networking, call center applications, VoIP, wireless and numerous other aspects of your communications system.
Our goal at Managed Leases is to maximize your telecommunication system uptime with cost-efficient, state-of-the-art services. We provide comprehensive service from a network of highly qualified technicians and engineers located throughout the country who are minutes away from you and able to meet Managed Leases industry-best SLA.
We pride ourselves that we exceed expectations of communication professionals nationwide because of our exceptional service. We provide world class technical monitoring and services that supports today’s business in telecommunication systems. Managed Leases uses the latest technology and techniques that involves 24/7 monitoring system, live Tier-3 engineer support, and intelligent dispatch armed with rapid troubleshooting protocols. The Managed Leases team works very closely with your technical staff to help improve and stay effective with retrial duties to continue to stay proactive in adjusting their expertise whenever and wherever necessary.
At MSG our service technicians perform the maintenance, move, add or change involving your telephone system and telecommunications equipment. We don’t believe in unknown 3rd party technicians to provide service. We take pride in bringing you the best went it comes to service. MSG provides the advantage of Avaya customers with the following services: |
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- Free help desk
- Fixed pricing per-year
- 1-year warranty
- 24/7 real-time alarm monitoring
- Custom alarm notification
- 24/7 access to Tier 3 technical support at no charge
- Complete system audit and maximum Uptime Analysis
- 20-50% savings as compared to OEM maintenance
- Customized system documentation for all of your sites
- Annual on-site preventive maintenance
- Support of legacy systems with no “end of like”
- Complete parts and labor warranty
- On-site critical spares (optional)
- Telco troubleshooting (optional)
- On-site technical training (optional)
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